Your privacy on the
Internet is of the utmost importance to us. At Neff Hearing, we want to make your
experience online satisfying and safe. Because we gather certain types of
information about our users, we feel you should fully understand our policy and the
terms and conditions surrounding the capture and use of that information. The
information we gather and how we use it. It applies to information we collect on
this Website, including through electronic messages between you and the Website (for
example, when you submit a message using our “Customer Service/Feedback”
form or when you complete the “Request an Appointment” form). It does
not apply to information collected by us offline or through other means, or to
information collected by third parties, including through any application or content
that may link to or be accessible from this Website. By accessing or using this
gathers and tracks
We gather two types
of information about users:
Information that users provide through optional, voluntary
submissions. This information may include personal information, such
as your name, phone number, email address, state and zip code. We
collect this information to respond to requests from users,
customize our features for individual visitors who are Neff
Hearing customers and to notify customers about updates
to our site and products or services.
Information that we collect automatically as you navigate the
Website. This information may include usage details, IP addresses
and information collected through tracking technologies such as
cookies and web beacons. Information Neff
Hearing gathers through aggregated
tracking is used to determine which areas of our sites users like
and don't like based on traffic to those areas. We do not track what
individual users read, but rather how well each page performs
overall. We collect this information in order to determine how to
create the best experience for our customers. We may track search
terms entered in our Search function as one of many measures of what
interests our users, but this tracking is never associated with an
Hearing approaches Internet communications with a strong
commitment to individual privacy rights and concerns. As the Internet evolves, our
policy will continue to change and develop. We therefore reserve the right to amend
periodically for changes. Your continued use of the sites following any changes to
Hearing strictly protects the security of your personal
information and honors your choices for its intended use. We disclose your
information to no third parties unless it is specifically stated otherwise. We may
use third party contractors to help us operate our business and the sites or
administer activities on our behalf, and may share your personal information with
these contractors for those limited purposes. We use your information solely to
fulfill services, transact a purchase, and help us improve our Website and product
offerings to you. Notwithstanding any other provision to the contrary, Neff Hearing reserves
the right to cooperate with local, state and federal officials in any investigation
relating to any purported illegal activity(ies) and, when required by law,
regulation, legal process or government requests, to disclose any personal
information furnished by you or collected by Neff Hearing to law
enforcement authorities or other relevant or related third parties.
Some of the features
on this Website allow you to communicate with us using an online form. If your
communication requests a response from us, we may send you a response via e-mail.
The e-mail response or confirmation may include your personal information, including
your name, address, etc. We cannot guarantee that our e-mails to you will be secure
from unauthorized interception.
and correcting your information
You may contact us if you wish to
view, edit, or delete your personal information from our database, and we will use
commercially reasonable efforts to accommodate your request. You may also contact us
if you believe that any inaccurate or inappropriate information has been obtained or
provided to others through your use of this Website.
California privacy rights
Code § 1798.83 permits our visitors who are California residents to request
certain information regarding our disclosure of personal information to
third-parties for their direct marketing purposes. To make such a request,
please contact us and
indicate whether you are a California resident.
requires us to let you know how we respond to web browser “Do Not Track”
signals. Our Website does not currently support “Do Not Track” codes.
That is, Neff
Hearing does not currently respond to or take any action with regard to
“Do Not Track” requests.
outside of the U.S.
Your information may
be stored and processed in the United States or any other country in which Neff Hearing or its
affiliates, subsidiaries or agents maintain facilities. Your information may be
processed in countries with different data protection standards than your country of
residence. By using this site and providing Neff Hearing with your
personal information, you agree that you have read this policy and consent to any
transfer, processing or storing of your information outside of your country of
Consistent with the
Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never
knowingly request personally identifiable information from anyone under the age of
13 without requesting parental consent.
other automatic data collection technologies
As you navigate
through and interact with our Website, we may use automatic data collection
technologies to collect certain information about your equipment, browsing actions
and patterns, including:
Details of your visits to our Website, including traffic data,
location data, logs and other communication data and the resources
that you access and use on the Website.
Information about your computer and internet connection, including
your IP address, operating system and browser type.
The Website may use "cookies" and other technologies such as pixel
tags and web beacons.
We may place a text
file called a "cookie" in the browser files of your computer. Neff Hearing uses
by turning them off in your browser. If you've set your browser to warn you before
accepting cookies, you will receive the warning message with each cookie. You do not
need to have cookies turned on to use this site; however, it will help you to
participate more actively in some features.
Our Website permits
you to use a third party social networking platform such as Facebook, Twitter, and
Google+. This includes use of social media plugins such as Facebook
“Like”, Tweet and Google “+1” buttons, etc. When you
use social networking platforms and plugins, you share your information with them
addition, these social networking platforms may collect information about you,
including your use of the Website. Such services may allow your activity to be
monitored across multiple websites for purposes of delivering more targeted
advertising. Please note that their own privacy polices apply and we encourage
you to read them. We may add new social networking plugins and buttons to our
Websites from time to time.
other Websites and services
Hearing Websites may contain links to other sites that are not under
our control. These Websites have their own policies regarding privacy. You should
review those policies when visiting the Websites. Neff Hearing has no
responsibility for linked Websites and is not responsible for the content of any
such site. Neff
Hearing provides these links solely for the convenience and information
of our visitors.
Neff Hearing operates
secure data networks protected by industry standard firewall and password protection
systems. Our security and privacy policies are periodically reviewed and enhanced as
necessary and only authorized individuals have access to the information provided by
our customers. Unfortunately, the transmission of information via the internet is
not completely secure. Although we do our best to protect your personal information,
we cannot guarantee the security of your personal information transmitted to our
Website. Any transmission of personal information is at your own risk.
Hearing with respect to the Website and supersede all prior and
contemporaneous understandings, agreements, representations and warranties, both
written and oral, with respect to the Website.
Facebook and Google Analytics Opt-Out (For California
and surrounding states)
If you have
sites, please contact us.
Updated: December 2020